innogy go!
innogy go!
Company
innogy go! was a modern car sharing solution launched in 2019 in Warsaw as an urban rental service for electric vehicles. A fleet of 350 electric cars was made available to users as part of a free-floating system. Thanks to this model, whenever you needed a car, you could start and end the rental in any available parking space within the service zone operated by the provider, including close to a selected address or near the city centre.
This model of electric car rental in Warsaw fit perfectly into the trends of modern urban mobility, focusing on eco-friendly driving, savings, and care for the environment. The idea behind innogy go! came from E.ON, which focused on modernity and the development of electromobility in Poland. The service became part of the wider shared mobility market in Europe, showing how car sharing software can support sustainable transport in large cities.
Car sharing software
The innogy go! platform offered fully electric cars, promoting an ecological approach to mobility and lower operating costs of an electric vehicle compared with combustion-engine cars. The offer included models such as the BMW i3 and Jaguar I-Pace, a premium electric car, providing users with comfort and style during everyday travel.
The introduction of flexible rental options made it possible to meet a variety of customer needs, for both private individuals and business clients, by offering electric car rental by the minute as well as flexible hourly and weekly packages. This car sharing model became an ideal option for people who needed a replacement car, wanted to test an electric car model before purchase, or required convenient access to the city centre without owning a private car.
The project combined modern technology, digital services, and practical mobility needs in one platform. It also showed how a well-designed car sharing service can respond to changing urban demand, support efficient operations, and create a more flexible way to use a fleet of electric cars.
Project goals
Launch a full car sharing service in Warsaw, providing easy access to electric vehicles for residents and tourists as an ideal solution for people who do not want to invest in their own vehicle.
Ensure flexibility for users by introducing different options to rent a car, from per-minute rental to longer packages, depending on the needs of the user.
Create a modern mobile app enabling convenient booking, online payments, access to discounts, and the integration of innovative functions such as a virtual key, so that customers could use the service quickly, safely, and conveniently.
Enable effective fleet management and user base administration through a modern web panel, with full monitoring of vehicle location, status, and user activity, as well as the generation of basic operational reports.
Mobile app
The innovative mobile app created by Core Logic enabled users to conveniently reserve electric cars for minutes, days, or weeks. The registration and rental process was fast, intuitive, and available anytime and anywhere, increasing the flexibility of the service and the convenience of users.
The app not only improved access to the fleet of electric cars, but also offered attractive discounts for regular customers. In addition, the payments system enabled efficient transaction handling, ensuring transparency of costs and lower service costs for both individual and corporate clients. Depending on the selected package and current electricity prices, users could adapt the usage model to their financial situation and driving style.
A basic B2B module enabled companies to use innogy go! services on preferential terms. The introduction of dedicated offers for business clients, with individually tailored discounts and flexible terms of cooperation, increased the attractiveness of the offer as an alternative to owning a company fleet or using a traditional rental company. For many enterprises, this was a highly cost effective option that combined savings and convenience with care for the environment.
The mobile app became a key element of the overall car sharing software ecosystem, improving the customer journey, simplifying booking, and making everyday car sharing more accessible. It supported a modern shared mobility experience and helped deliver a more convenient way to drive electric cars in the city.
Web panel - fleet operations and fleet management
The modern web panel delivered by Core Logic became the central tool for innogy go! in managing the fleet of electric cars. The panel made it possible to efficiently monitor each vehicle, track its location, and manage the availability of vehicles across different cities and zones. As a result, fleet management and trip routes became much simpler and more transparent.
In addition, employees had full control over the user base. Registrations, user authorization, and activity tracking could all be managed easily, delivering valuable information for further optimization of the service. The system made it possible to generate reports on topics such as fleet usage, trip frequency, and user behaviour, which helped plan the future development of the offer and maintain a high level of comfort in car sharing. The flexibility of the system allowed the offer to be easily adapted to current market needs.
Additional value came from the integrated CMS, which made it easy to update information on the platform, such as terms of use, promotions, or vehicle instructions. This enabled ongoing communication with users and helped adapt the offer to changing market conditions through online updates of the platform and content.
The extension of the functionality also included support for charging electric cars. Thanks to energy management algorithms, the app informed users about the nearest charging stations, helping with route planning and eliminating concerns about a low battery level. This approach to ev charging support encouraged eco-friendly driving and helped build trust in a mobility model based on zero-emission vehicles. In this context, the platform supported both urban use and selected charging-related scenarios similar to home charging, while still focusing on the practical needs of everyday city travel.
This web panel supported fleet operations, broader management tasks, and the daily work of operators, giving them the tools needed to manage fleets, monitor usage, and improve service efficiency at scale.
Virtual key
Another convenience introduced by the new app was the virtual key function. The user did not need any contact with a physical key, because opening and closing the car took place through the mobile app on a smartphone. This innovative approach brought not only more convenience, but also increased the flexibility of using innogy go!, simplifying the start and end of the trip and fitting into the modern customer service model typical of digital mobility services.
This function improved access to the vehicle, made the start of the journey easier, and strengthened the overall car sharing experience. It also showed how digital technology can support modern urban mobility and simplify every stage of the rental process.
Challenges
The biggest challenge was the short project delivery time, which required the creation of a stable mobile app and web panel. Our expert team focused on ensuring rapid delivery, high-quality software, and reliable operation of the system under intensive usage conditions. It was important that the entire solution worked smoothly both from the end-user perspective and in the area of fleet management and data handling.
These challenges required careful coordination between the application layer, the backend, and operational systems. It was essential to maintain performance, control, and service continuity while ensuring that the platform could continue to operate efficiently during periods of high demand.
Results
- The app created by Core Logic became a key tool for users, enabling convenient booking, online payments, and easy use of the modern innogy go! car sharing service in Warsaw.
- The modern web panel enabled effective fleet management, real time tracking of vehicle location, analysis of routes, and full control over the user base and permissions.
- Adaptation to the needs of electromobility and support for charging electric cars represented an innovative extension of functionality, significantly increasing convenience, flexibility, and savings for both individuals and companies.
- As a result, innogy go! became an ideal solution for all those who needed convenient, ecological, and modern access to an electric car without having to purchase one.
