In the rapidly growing insurance sector, the key challenge is to handle business processes efficiently, calculate premiums quickly and manage policies seamlessly. At Core Logic, we offer innovative insurance systems that enable efficient management of the entire policy lifecycle – from quoting to policy issuance to after-sales service, claims and claims.
Core Logic’s extensive experience
Core Logic has been providing technology solutions for the insurance market for more than a decade. The first system implementations took place as early as 2012 for Allianz, followed by projects for Aegon in 2015, Alior Leasing in 2017 and VEHIS in 2019. In addition, the company has carried out pioneering integrations with Poland’s largest insurance companies, including PZU (2019), Ergo Hestia (2020), Helvetia (2023) and Warta (2023). These systems support a stable, scalable and secure infrastructure for insurance entities.
Modern architecture
The insurance systems offered by Core Logic are based on a modern microservices architecture. Thanks to this approach, each module can be independently scaled, which increases the flexibility to support a growing number of users and new functionalities. The platform is usually based on Kubernetes technology, which ensures easy scalability and high availability of services, essential in a dynamically changing market.
Modularity and scalability of the system
The systems offered by Core Logic are characterized by a modular design, which allows flexible expansion with new functions. Thanks to the microservices architecture, each module can be scaled independently, allowing the system to adapt to a growing number of users or new business functions. What’s more, Core Logic offers the ability to add additional modules, such as claims handling, claims or payments, making their solution versatile and flexible.
Ready-made integrations with Insurance Companies
Core Logic has a wide range of integrations with the systems of the largest insurers on the Polish market. Among them are.
- PZU – integrations include both policy sales and automatic reporting and document billing. Motor insurance for individuals and legal entities is supported.
- Ergo Hestia – full integration in sales and after-sales service. Synchronization of the policy database and support for motor insurance.
- Warta – integration includes calculation and handling of policy issuance. Warta offers motor insurance for individuals and companies.
- Helvetia – full integration for GAP invoice and GAP casco policies, which enables comprehensive service for this market segment.
Functional modules in Core Logic’s insurance system
The insurance systems offered by Core Logic are powerful tools that integrate a variety of functions related to the management of insurance products, operator rights and operational processes. Here are the key modules that can be included in such a system.
1. OWFCA file
The OWFCA (Person Performing Agency Activities) file module collects and manages all information related to operator authorizations within insurance products. Among other things, it contains:
- operator and agency data, including contract dates and status;
- documents such as training certificates, criminal record certificates, and contracts with insurance agencies;
- entries with the FSC (Financial Supervisory Commission), which are required in the insurance industry;
- the status of completion of IDD (Insurance Distribution Directive) trainings, which are mandatory for obtaining and maintaining authorizations. The module allows you to track the progress of your training and automatically remind you to renew.
2. Returns module
This module is responsible for handling situations in which an insurance policy is prematurely terminated. Various scenarios are supported, such as:
- regular lease termination,
- recovery situations,
- early termination of the contract,
- total loss of the vehicle,
- assignment of rights,
- customer cancellation or double-paid premium,
- cancellation of the contract, and other cases such as a manufacturing defect in the vehicle or its sale.
The module allows automatic settlement of these situations, ensuring compliance with the company’s internal processes and insurance company requirements.
3. Tasks module
The Tasks module allows you to assign and execute tasks related to issuing your own policies, as well as accepting policies issued by others. The system manages schedules, reminders and controls the progress of tasks to ensure timely and efficient management of insurance-related processes.
4. Sales campaigns module
With the Sales Campaigns module, it is possible to conduct dedicated marketing campaigns aimed at customers or specific groups. It allows you to:
- assigning campaigns to selected agents or groups of agents;
- tracking the progress of campaigns and monitoring the number of policies issued;
- reporting on sales plans and their implementation by sales managers, which allows better management of sales team performance.
5. LEAD module
This module supports the insurance sales process in cases where the operator does not have full OWFCA authorization to prepare the offer itself. This allows the system to enable less experienced operators to conduct sales while ensuring compliance with insurance regulations.
Technologies used by Core Logic
Core Logic relies on proven and modern technologies that guarantee stability, flexibility and the ability to integrate with external systems.
- Databases – PostgreSQL with the option to easily switch to Oracle or MySQL depending on customer requirements.
- Middleware – Java/Spring, which allows building scalable and efficient applications.
- API – Rest API and SOAP API – full business scope coverage, allowing integration with any systems.
- Frontend – React/Typescript with Redux – state-of-the-art technologies for responsive user interface.
- Business logic – dedicated solutions supported by business logic monitoring with Kibana and Elasticsearch.
- Document generation – proprietary DMS solution allows generating PDF documents from HTML/CSS templates.
- Authorization and authentication – a high level of security through the use of JWT and the Keycloak tool to manage user privileges.
Summary
Core Logic offers comprehensive, modular and scalable solutions for insurance entities. Their systems enable efficient handling of all insurance-related processes, from quoting to policy issuance to claims and claims handling. Thanks to the use of modern technologies and flexible microservices architecture, Core Logic’s systems meet the highest standards of stability, security and scalability, making them an ideal choice for insurance companies looking for efficient and reliable solutions.
